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CDEK in UAE: Complaint about Unprofessional Behavior of Employee
I am a citizen of the United Arab Emirates and recently used your international delivery services. Unfortunately, I encountered a deeply troubling level of customer service. During my interaction with your support team, an employee named Mikhail made offensive remarks directed at my family, which is entirely unacceptable in a professional environment. 8 H4 \, k$ d/ F4 k* E6 B& ?; `
+ u' f: z0 N7 e( z1 w& ~9 R x! CSuch behavior severely undermines trust in your company, especially for a service operating on an international scale that should maintain high standards for all customers. I kindly request that you review this incident and take appropriate measures to ensure that situations like this do not occur in the future.
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$ Z1 g; E9 x8 L5 |I look forward to your prompt response and to seeing respect upheld in all customer interactions. |
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